About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program/ Department Summary
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming and responding to recurring waves of conflict and displacement. With the shift in context, Mercy Corps is working towards increasing resilience capacities of people in Iraq in order to enable them to meet their basic needs, improve their livelihoods and contribute to more peaceful and inclusive communities.
The Cash Consortium for Iraq (CCI) was established in 2015 to better meet the needs of conflict-affected households by harmonizing approaches to basic needs and recovery assistance through cash- and market-based livelihoods programming at scale. The CCI has also developed an Memorandum of Understanding (MOU) with the International Labour Organization (ILO) with focus on harnessing complementarities toward improving access to decent work in Iraq. Since 2018, the CCI has also engaged with the Government of Iraq and the World Bank on enabling a responsible transition of the most vulnerable Iraqis assisted by humanitarian actors onward to government-led social protection assistance. Since its inception, the CCI has reached over 500,000 vulnerable Iraqis with Multi-Purpose Cash Assistance (MPCA), Livelihoods and Legal Assistance, and implemented over $160M in funding from a range of donors. The CCI is led by Mercy Corps in partnership with four leading international organizations: the Danish Refugee Council (DRC); the International Rescue Committee (IRC), the Norwegian Refugee Council (NRC); and Oxfam.
General Position Summary
The Consortium Director will lead the CCI to further develop its vision for quality integrated basic needs and livelihoods programming, as well as for responsible transition processes around social protection in Iraq, in order to support the ability of vulnerable, conflict-affected people to cope and recover from shocks. In practice, this will entail ensuring that there are linkages between activities spanning MPCA, various Livelihoods activities to support employment and entrepreneurship, as well as Legal Assistance to promote greatest outcomes for affected populations with a layered package of support tailored to their unique vulnerabilities and capacities. There is a strong technical foundation established to promote movement from humanitarian assistance to government-led social protection assistance, although further advocacy around reform efforts are needed. The Consortium Director will also ensure the CCI maintains a high-profile and continued relevance in influencing national and global policies regarding the use of large-scale cash- and market-based interventions in fragile states.
The Consortium Director serves as the main focal point for the consortium as a whole, represents the interests of the partnership, and ensures it is working effectively and efficiently across member agencies.
The Consortium Director will provide operational leadership to the consortium, including managing the team and ensuring cohesion of activities. They will oversee the contractual relationship between the different partners and the current primary donors (the Bureau for Humanitarian Assistance (BHA), the European Union, the Foreign, Commonwealth and Development Office (FCDO), Global Affairs Canada (GAC), and the UN Office for the Coordination of Humanitarian Affairs); work with consortium partners to broaden the donor base and grow the funding portfolio; coordinate the delivery of high quality programming; supervise reporting and build relationships between the consortium, the Cash Working Group and the Emergency Livelihoods Cluster, the Durable Solutions Technical Working Group, donors, UN and UN coordination structures, the World Bank and the Government of Iraq.
Strategy and Vision
- Maintain strategic vision and provide the operational leadership for the CCI as a whole.
- Continuously review and advise on adaptations and adjustments to the CCI vision for growth and sustainability.
- Recognize opportunities for innovative action and explore implementation possibilities with the CCI.
- Lead the implementation and refinement of the CCIs multi-year strategy and vision (2020 – 2022).
- Define and operationalize the CCI’s integrated programming approach.
- Lead fundraising efforts for the expansion of CCI.
- Contribute to proposal development for new CCI programming.
- Develop and organize activities to secure resources for programs and influence stakeholders to provide support.
- Maintain strong and transparent communication with consortium partners at all levels.
Representation and Coordination
- Lead and participate where relevant in external representation of the consortium with various groups, including donors, UN agencies such as the International Labour Organization, as well as the World Bank and the Government of Iraq.
- Represent consortium progress to donors as well as within the Social Protection Forum, Cash Working Group, the Emergency Livelihoods Cluster, the Durable Solutions Technical Working Group and other relevant fora.
- Share learning from the consortium with the greater humanitarian and development community within Iraq as well as regionally and globally, as relevant.
- Chair Steering Committee meetings.
- Chair Technical Working Group meetings.
- Ensure partners are supported and accountable for tracking and reporting against deliverables.
- Oversee contractual agreements between grant holder(s) and partner agencies.
- Oversee operational planning for ongoing program activities across the consortium.
- Ensure program implementation is on scope, on time, on budget and with highest quality standards.
- Advocate for data-informed decision-making and adaptive management; applying learnings to iterative programming.
- Ensure planning and progress review meetings are held as needed.
- Adhere to all grant holder(s) procurement, logistics and administrative regulations related to programming.
- Ensure timely submission of high-quality donor reports.
Finance & Compliance Management
- Ensure the consortium activities are compliant with donor and grant holder rules and regulations.
- Manage the consortium budget and ensure partner expenditures are in line with agreed upon budgets.
- Monitor expenditures and forecasts, ensure timely identification of under/over spends and propose and implement solutions.
- Work with ethics teams to ensure allegations are investigated and addressed, and that the steering committee and donors are informed in a timely fashion.
- Ensure timely submission of donor financial reports.
- Ensure compliance with security procedures and policies as determined by country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies.
Grants Coordinator, Research, Policy and Advocacy Coordinator, MEAL Specialist, Data and Information Manager (seconded from partner organizations)
Reports Directly To: Country Director of Mercy Corps Iraq, with accountability to the CCI Steering Committee.
Works Directly With: CCI Partner Agencies, Mercy Corps Programs, Operations and Finance teams, Regional and HQ Technical Support Units.
Knowledge and Experience
- BA/BS or equivalent in international studies, economics or other relevant field; MA/S preferred;
- Seven to nine years of international relief and development program management experience, in emergency and recovery program management;
- Previous experience in managing consortiums, coordinating forums or managing/facilitating/influencing in network or partnership settings required;
- Combination of direct and remote management experience preferred;
- Demonstrated ability to communicate effectively across multiple stakeholders;
- Demonstrated flexibility and creativity in planning and problem solving;
- Experience working with local authorities, national and international NGOs in the MENA region;
- Effective verbal and written communication, multi-tasking, organizational and prioritization skills;
- Excellent oral and written English skills required;
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
The successful Consortium Director will combine exceptional leadership, coordination and representation skills. They will have strong management skills and experience in building and maintaining donor and partner relationships. The CCI Director will have an ability to approach complex challenges through a systems-thinking lens and have an ability to think creatively about solutions. They will possess a high level of adaptability and be able to adjust to a constantly changing working environment. They will have previous experience in implementing programs in insecure and conflict contexts. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions/Environmental Conditions
This position is based in Erbil, Iraq. Currently and following UN rating, the location is unaccompanied yet secure. Housing is in group housing (en suite) accommodation with freedom of movement beyond house and office. Access to amenities including transportation, grocery shops, restaurants and leisure spaces is possible in adherence to security protocols. Staff have access to basic services including health, electricity and water though minor disruptions are to be expected. The position requires an estimated 30% travel by air/road to field locations in moderately secure to insecure environments. The position is eligible for RnR (12 weeks rotation) and hardship allowance.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.**