Country Director At HIAS


HIAS seeks a Country Director, Ecuador who will be responsible for overseeing HIAS’ operations in Ecuador and the implementation of its community protection services for refugees and host community members. The Country Director, Ecuador provides strategic vision and leadership, ensuring that HIAS Ecuador’s programs align with HIAS’ Refugee Rights Framework. S/he is also the public face of the agency, regularly engaging with various stakeholders from the government, BPRM, UNHCR and NGOs to help advance refugee rights and protection.

The successful candidate has demonstrated the ability to build capacity and provide effective leadership and management skills. S/he has a strong commitment to refugee protection and relevant experience implementing, monitoring and overseeing humanitarian programs. This role reports to the Regional Director, Latin America & Caribbean, and works closely with HQ stakeholders across multiple departments. This role will be based in Quito, Ecuador, with frequent travel throughout Ecuador.



  • Develops detailed strategic goals and visions for HIAS Ecuador in alignment with HIAS’ Refugee Rights Framework.
  • In coordination with HIAS’ technical specialists, oversees the design and successful implementation of all programs offered by HIAS Ecuador.
  • Works closely with HQ to develop country program objectives.
  • Manages the timely submission of high-quality proposals and leads required donor negotiations.
  • Ensures that all staff have the necessary tools, resources, and information to deliver and evaluate services that meet or exceed internationally accepted standards and protocols.
  • Maintains responsibility for all reporting to donors and HQ.


  • Serves as HIAS’ primary liaison with key partners and stakeholders in Ecuador, particularly UNHCR, BPRM, other UNHCR NGO partners, the relevant government authorities and other domestic and global partners, as appropriate.
  • Liaises with HIAS Advocacy, Communication, Community Engagement and Development teams as needed; drafts and edits materials for outreach and representational purposes.


  • Manages and builds the capacity of HIAS Ecuador employees.
  • Ensures a positive work environment and compliance with HIAS’ Core Values and Code of Conduct for all field office staff.
  • Provides ongoing training and learning opportunities in areas of core competency and priority.
  • Establishes organizational structure, job descriptions, performance measurements that reflect clear work expectations aligned with program goals and HIAS Ecuador’s HR manual.
  • Works collaboratively with HQ on all personnel-related issues and ensures compliance with local labor laws and regulations.


  • Oversees the overall implementation of all necessary financial and administrative systems to ensure that HIAS Ecuador has met all legal requirements and operates in a manner consistent with HIAS’ global financial standards.
  • Oversees financial reporting, audit and in-country financial legal compliance, and cash flow.
  • Provides timely, accurate and effective oversight of all aspects of country financial operations consistent with laws, donor requirements, and HIAS’ policies and procedures.
  • Implements effective fiscal controls and institutes and monitors a system to ensure the accuracy and timeliness of all aspects of financial managements.
  • Provides regular reports to HQ to ensure grant compliance and safeguard against uncovered program costs in budgets.


  • Models HIAS’ values through collaboration, strategic decision-making, evidence-based programming, and efficient management of resources.
  • Ensures accountability through effective monitoring and impact assessment; complies with HIAS and donor policies, procedures and requirements.
  • Ensures accountability through HIAS’ AAP framework.
  • Contributes to the development of systems to better measure and demonstrate the impact of HIAS’ work.
  • Creates a managerial environment in country to safeguard refugee protection and ensure adequate training to all employees and those representing HIAS on HIAS’ safeguarding policies and procedures.
  • Ensures compliance of staff, volunteers and project partners with all HIAS’ policies and procedures.


  • Maintains responsibility for safety and security of all HIAS employees and assets.
  • Ensures that updated safety and security policies and procedures are in place and implemented.
  • Consistently monitors the security environment in Ecuador and provides analysis to the Regional Director, Latin America & Caribbean and HIAS’ Senior Director, Safety & Security.


  • Graduate degree required.
  • A minimum of ten (10) years of experience with the NGO sector, specifically in humanitarian response settings; a minimum of five (5) years of experience managing large teams and country programs.
  • Must be a resident or willing to relocate to Ecuador.
  • Oral and written fluency in English and Spanish required.
  • Experience in age, gender and diversity mainstreaming and community-based and human rights approaches preferred.
  • Excellent written communication and oral presentation skills, including experience presenting to a wide variety of audiences; demonstrated ability to work effectively with a wide range of stakeholders and facilitate multiparty discussion and collaboration.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and budget and accounting software.
  • Experience developing and implementing project objectives, indicators and budgets; experience in cash based interventions and work with vulnerable populations.
  • Knowledge of results-based management and experience overseeing procurement and audit procedures a plus.
  • Excellent strategic thinking and problem-solving skills; a flexible, creative and collaborative working style.
  • Ability to travel throughout Ecuador, regionally and internationally, as required; at times to insecure or difficult working environments.
  • Commitment to HIAS’ mission and values and refugee protection.


HIAS is a global Jewish nonprofit organization working across five continents to ensure that refugees and displaced persons are protected. Throughout the United States, we help refugees reunite with families, resettle and become self-sufficient. Guided by our values and history, we help refugees rebuild their lives in safety and security and advocate to ensure that all displaced people are treated with dignity.

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, citizenship status, religious creed, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, familial status, pregnancy, childbirth, age, protected veteran status, political orientation or other legally protected status.

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September 2023