Human Resource Coordinator At Danish Refugee Council

Who are we?
The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. Using a protection of human rights framework, DRC has mainly focused on Somalis who are displaced by conflict. Programmers include protection, livelihood, food and NFI distribution, water and sanitation, and advocacy amongst others. DRC Yemen has been providing relief and development services in Yemen since 2008. DRC has mainly focused on refugees and migrants displaced by conflict and natural disasters.
DRC, through its specialized business unit, Danish Demining Group (DDG) aims to recreate a safe environment where people can live without the threat of landmines, unexploded ordinances and small arms and light weapons”. These goals can be effectively advanced through cooperation and joint action with other organization as well as with integration of operations and programs with its sister organization, DRC.
About the job:
Overall purpose of the role:
This role has a Country focus and ensures compliance to DRC procedures and guidelines within Yemen country offices. The role contributes to the development of country HR strategies, in line with HQ Global Strategies which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations.
• Functions as a specialist in Human Resources within the mission;
• Provide overall advice, coordination, and support to Human Resources staff (Both Expatriates and Nationals), sharing of new policies, setting up development and wellbeing plans.
• Ensure efficient support to the program in accordance with existing DRC policies and procedures
Responsibilities: (in bullet points)
Recruitment, development and people planning
Drive and support recruitment and selection activities ensuring compliance with recruitment process
Work with senior management team and senior staff on new staff retention strategies and initiatives
Ensure proper onboarding process, welcoming package, coordination and communication across RO/HQ
Ensure oversight and consistency in position titles and grades, across all field locations
Establish sound systems for trackers: recruitments, performance, R&R, evaluations, Leaves etc.
Performance, well-being and compensations & benefits
Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
Lead the performance management process
Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
Lead people well-being initiatives, organizing different trainings, events, learning perspectives;
Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments;
Support staff development activities including promoting the DRC Learning Catalogue.
Human Resources Policies and Support
Maintain and update Staff Human Resources Handbooks as necessary, Lead roll-outs and policy distributions
Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery
Work closely with MERO and HQ to share information and provide support as required
About you
To be successful in this role you must have:
Experience and technical competencies:
Minimum 3 years’ working experience in Human Resources, preferably with at least 2 years in a senior Human Resources role within an NGO
Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
Extensive knowledge on local labor laws within the region
Excellent skills in handling and advising on complex people management issues
Experience in developing Human Resources strategies and policies, and driving implementation
Experience using an online system for recruitments
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with our vision and values.
Moreover, we also expect the following:
*Required qualifications:**
Master’s degree in Human Resource Management, Business, or Social Science Degree specializing in Human Resources
HEAT certificate preferred
Full professional proficiency in English
Arabic (preferred)
We offer
DRC will offer the successful applicant a Six Months contract, renewable dependent on both funding and performance. You must be available to start work As soon as possible, and be willing and able to work in Yemen – Sana’a.
Salary and conditions will be in accordance with Danish Refugee Council’s Expatriate Terms of Employment. This position will be placed at Band (F Non-Manager).
How to apply
Application process
Interested? Then apply for this position by clicking on the apply button or the link below.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.…
If you have questions or are facing problems with the online application process, please contact [email protected]
Applications close 31 March 2021. The interviews are expected to take place on a rolling basis.
Need further information?
For more details on this position, please contact [email protected].
Please note that applications sent directly to [[email protected]] will not be considered.
For further information about the Danish Refugee Council, please consult our website

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June 2023
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