Protection Manager – Caracas – Venezuela At Danish Refugee Council

Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 40 countries to provide adequate assistance with a rights-based approach to refugees, asylum seekers, internally displaced persons, returnees and migrants. DRC is currently looking for a highly qualified Spanish and English-speaking Protection Manager for a 9 months contract (renewable depending on funding and performance) based mainly in Caracas, Venezuela, and partially in Bogotá, Colombia. This is an opportunity for an experienced Protection Manager to support DRC’s emergency response to current situation in Venezuela.

About the job

DRC is managing its operations in Venezuela, implemented by a partner organization, through its main office in South America in Bogota, Colombia, and through the new office in Caracas that DRC plans to open in the next 3 months. DRC and partners are implementing in Venezuela activities such as protection monitoring, legal aid, food security, and psychosocial support to assist local population and people on the move.

The PM – V will be in charge of training and capacity building the partner protection teams as well as to manage the field operations in cooperation with the partner staff. The PM-V will also be in charge of all technical project reporting and to coordinate with relevant inter-agency protection forum in the country. The position will be based in Caracas, with travels to Bogotá. The PM – V will be asked to implement field mission in Maracaibo as well as in other part of Venezuela as required.

The position will include the coordination and technical line management of 6 national staff in cooperation with the implementing partner.

Main responsibilities

  • Project Management and implementation – protection activities.
  • Coordinate, plan and monitor all protection related project activities, management of protection assessment and legal aid activities in an emergency context, including individual protection assistance to PWSN, community protection, protection mapping, information dissemination activities.
  • Liaise permanently with DRC ´s partner organization, UNHCR and other protection humanitarian actors in the intervention area.
  • Ensure the highest quality of the sectoral interventions, and the coherence between all projects, ongoing and proposed, according to the overall strategy.
  • Take leadership of the project programs in terms of high quality and timely deliveries, narrative reporting and financial overviews, close cooperation with donors, Government counterparts and coordination mechanism on site and in synergy with other DRC interventions in the area.
  • Formalize and develop project related operational tools and training modules.
  • Provide inputs for monthly, quarterly and annual donor reports.
  • Provide overall budget monitoring, financial management and expenses control for the project activities, including compliance with minimum DRC and donor requirements.

Program development and strategy

  • Representation of DRC and active participation in sectoral and relevant sub sectors/working groups.
  • Oversee knowledge sharing across teams and ensure that monitoring and evaluation results are understood and used to improve programs.
  • Drive the development and growth of the relevant programs within the DRC program objectives and feed into country-wide strategy development.

Accountability and reporting

  • Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project program as well as strengthening the effort to document the impact of activities.
  • Ensure compliance with internal and external reporting requirements including procurement.

People Management.

  • Lead and manage project staff members including coaching, ensuring coordination, recruitment, and capacity development.
  • Provide on the job training as much as required and adapt trainings/coaching to specific staff needs.


  • Ensure the coordination with relevant protection actors and for in the area of intervention.

As Manager the post-holder is responsible for the following:

  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility.
  • Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
  • Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC.

Roles reporting to this position Reports to

Protection Project staff Area Manager Venezuela.

Required experience and competencies.

  • Minimum 5 years of proven protection international experience in NGO projects.
  • Proven experience in implementing protection activities in complex emergency contexts.
  • At least 3 years’ experience with people management.
  • Experience in carrying on humanitarian interventions through and in coordination with implementing partner organizations.
  • Fluency in Spanish is compulsory.
  • Proficiency in English is an asset.
  • Excellent writing and editing skills for external audiences (including governments and donors).
  • Experience in producing high-quality technical material (training material, program tools, proposals, strategic documents etc.).
  • Experience in working with Monitoring, Evaluation and learning in protection programs.
  • Excellent reporting and protection analysis skills.


  • Calm and diplomatic in nature.
  • Ability to manage competing priorities and to meet deadlines.
  • Effective team-player – problem solver.
  • Previous experience with DRC in emergency context.

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating integrity: Acting in line with DRC’s vision and values.

Required education.

  • Master’s degree in Human Rights, Political Science, Refugee Law, or any other relevant field.
  • Or Bachelor’s degree in relevant fields with at least 8 years’ working experience in similar protection positions.

We offer.

Contract length: 9 months renewable depending on performance and funding.

Level: F2-1.

Designation of Duty Station: Family duty station – Unaccompanied

Start date: 27/06/2021.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. For questions regarding the vacancy please contact [email protected]

How to apply

Application process All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. Closing date for applications**: 18/04/2021 at 11.59 AM (GMT-5, Hora de Colombia).**

To apply, pleasde click on the follow link:…

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September 2023