PSS /Case Worker (Turkish nationality) At Sened Organization


SENED is an independent non-governmental and non-profit organization established in 2013 and registered in Turkey with the number 27-15-175. SENED was established by a group of humanitarian and social activists in responding to the Syrians suffer since 2011. SENED has become specialized in working with and supporting people with special needs since 2015 due to the realization of the tremendous tragedy that people with special needs live in Syria through periodic visits to their places.

Job Purpose

Based in Gaziantep_, the << PSS/ Case Worker>>> is under the line management of the <>

She will be responsible for:

Implement individual and group psychological support activities for children with

special needs. Coordinate awareness raising sessions for caregivers.

Key Activities/Tasks/Duties

• Coordinate with SENED’s technical team and participate in the preparation of their plans and design activities that are appropriate for them.

• Provision of direct, effective, high-quality case management services (identification, referral, follow up, and closure) in compliance with protection standards.

• Undertaking rapid and detailed assessments of beneficiaries,

• Preparing an intervention plan including care plan and case summaries for cases following detailed assessment

• Identify individual protection cases and case follow up until case closure.

• Accompanying beneficiaries for referrals etc. if necessary

• Supporting the service mapping and keeping service map updated

• Document all services (paper or electronic) provided to beneficiaries including case notes, evaluation and referral forms, and papers related to clinical review etc.

• Apply principles of confidentiality for all beneficiaries including all written documents.

• Carry out house visits, provide information and initial assessment with people with Disabilities (PwDs) and their care givers.

• Ensure accurate data entry of all cases visited;

• Screen cases on daily basis, decision if it requires deepened assessment, case management plans with Supervisors.

• Conduct outreach activities and keep ongoing communication with the communities, providing up to date information on available services;

• Prepare weekly work plan and organize his/her schedule in order to complete tasks in an appropriate manner.

• Assist the psychologist in implementing caregivers’ engagement sessions.

• Monitor children with disabilities’ progress during the PSS activities and identify any behavioral issues or other signs of psychosocial distress to be referred to the focal person;

• Carrying out all tasks that respect key protection principles including, but not limited to: do no harm, non-discrimination, confidentiality and accountability;

• Participate in meetings and training courses inside and outside the centers upon request.

• Perform any other tasks related to the program when required.

• Perform other duties as may be assigned.

Required Qualifications (Education/Languages/Work Experience):


§ Bachelor Degree in Psychology, or any other relevant field.

§ Advanced Arabic language.

§ Intermediate skills in the Turkish language.

§ Minimum of 1 year of proven experience in a similar position.

§ Strong knowledge of psycho-social programming in the humanitarian context.

§ Turkish Nationality is a must.


§ Intermediate skills in the English language.

§ Verified experience in humanitarian work and principles.

IT and Equipment

§ Good proficiency with Microsoft package.

Strategic and Long-Term Impact *(if required)**

§ <>

Required Competencies:

A. Technical Competencies (TC):

§ Advanced knowledge in curriculum development.

§ Advanced knowledge in teaching principles.

§ Basic knowledge in report writing.

§ Basic knowledge in Excel & Word

B. Core Competencies (CC):

§ Accountability

§ Stakeholder Orientation.

§ Communication

§ Teamwork

§ Planning and organizing

§ Commitment to Continuous Learning

§ Creativity

§ Technological awareness

How to apply

  • If you believe that your qualification meets the requirements of this position, we highly encourage you to apply with your CV and motivation letter in ENGLISH using the below link : .
  • Priority is given to persons with disabilities.
  • Female candidates are only needed for this position.
  • Please note that only short-listed candidate will be contacted.
  • Due to the urgency of the position, SENED retains the right to recruit before the closing dates.

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June 2023
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