Safeguarding and Accountability Manager At Nonviolent Peaceforce

Job Title: Safeguarding and Accountability Manager

Function: Safeguarding and Accountability

Duty Station: Erbil, Iraq (with visits to multiple field locations throughout the country)

Line Manager: Global Safeguarding and Accountability Manager

Line Management Responsibility: Safeguarding Focal Points

Nonviolent Peaceforce (NP) is a dynamic, international non-governmental organization. We work with people affected by violent conflicts to enhance their security and dignity through unarmed civilian protection (UCP). We work to reduce violence and protect civilians in countries affected by violent conflict and its aftermath and to help transform the world’s response to conflict situations.


The post holder will lead efforts to refine NP’s safeguarding and accountability approaches across its Iraq programme (NPIQ). S/he will develop detailed guidance and provide ongoing technical support to field teams and partners across NPIQ’s portfolio to strengthen best practices, tools, and implementing strategies for safeguarding and accountability. The post holder will also lead NPIQ’s Safeguarding Focal Points efforts to ensure that NP’s Safeguarding policies and procedures are effectively implemented in country offices and that protection/safeguarding matters are responded to in a sensitive manner. Manager must know/learn and abide by national and international rules, regulations, and donor requirements concerning safeguarding and accountability.


  1. Undertake clear and strong advocacy on Safeguarding at all levels across the office always acting as an ambassador and role model for Safeguarding implementation. This will involve making use of appropriate internal platforms and events (e.g., management meetings, staff inductions etc) to raise awareness on and increase commitment to the policy.
  2. Effectively manage an audit programme within NPIQ, ensuring compliance with national and international requirements and to ensure that any action plans are fed back to the global Safeguarding Manager.
  3. Provide high quality and accessible advice, support and guidance to managers and staff ensuring that adequate Safeguarding measures are integrated into office operations, processes and programmes as outlined by the Safeguarding implementation standards and other core Safeguarding documents.
  4. Deliver mandatory Safeguarding briefings, inductions and/or workshops to staff, managers and associates ensuring all are aware of what the Safeguarding means for them and how to execute their specific responsibilities under the policy. Deliver on-going refresher training and induction, as necessary.
  5. Coordinate the implementation of NP’s Safeguarding Policy Implementation standards, ensuring managers are aware of which standards apply to their area of responsibility and facilitating a team of delegate focal points, to ensure Safeguarding measures are integrated into activities across all departments.
  6. Coordinate the annual Safeguarding implementation standards self-assessment and incident reporting exercises, providing reports on outcomes and trends to the country management team.


Education, Knowledge and Experience

This position demands a dynamic individual with a demonstrated ability to achieve results in demanding and often difficult environments.

· A master’s degree or equivalent experience in a field related to humanitarian assistance and international development

· Demonstrated experience in the application of Safeguarding and Accountability technical advice, Protection programming and rights-based approaches to development, with at least 7 years’ experience in protection and safeguarding programme design and implementation in fragile context settings

· Practical and theoretical expertise in designing and managing protection programmes in at least one of NP’s areas of programme.

· Proven experience responding to and managing sensitive protection / safeguarding matters in a confidential manner

· Experience developing safeguarding and accountability resource materials, including guidance, tools, and best practices

· Experience working in fragile settings that have conflict, post-conflict, or transitional state characteristics


Independent judgement and analytical:

· Ability to set priorities, solve problems and analyse data

· Ability to manage information with discretion

· Demonstrable conflict analysis skills, identify entry points and design prevention and protection strategies

Interpersonal and representational:

· Ability to communicate effectively with individuals and motivate and provide leadership to the team and to work in a multi-cultural environment

· Solutions focused, creative problem solver

· Proven ability to build relationships with the full range of actors including government, chiefs, military, police, and non-state actors

· Genuine commitment and interest in living and working at the community level

· Flexibility and adaptability


· Ability to structure and direct work plans of national and international staff, managing conflict and maximising human resources

· Ability to address staff welfare issues maturely and discreetly


· Ability to interact confidently in English with colleagues and external contacts, to write documents and reports, and to present effectively relevant information

· Knowledge of Arabic is highly desirable

Information technology:

· Good skills in Microsoft Office applications; IT hardware skills a definite asset

Other Specialized Requirements

· This field site is a complex security environment where conditions change rapidly–experience in insecure environments is essential to success in this position.

· Willingness to travel long distances by vehicle.

How to apply

How to Apply:

  • Candidates meeting the above requirements are requested to visit our website to download and complete the NP Application to accompany your CV (max. 2 pages) and cover letter (max. 1 page). Incomplete applications will not be considered.
  • Please state in the subject line of the email: “Safeguarding and Accountability Manager– First name Last name
  • This position is opened for National and International Candidates.
  • The closing date for applications is Thursday, 25th March 2021
  • Candidate may be selected before the closing date, apply early
  • As part of the recruitment process, shortlisted candidates may be asked to complete a written assignment before participating in an interview.

Special Notice: Nonviolent Peaceforce is committed to achieving 50/50 gender balance in its staff at all levels. Female candidates are strongly encouraged to apply for this position. However, all qualified applicants regardless of their gender, race, disability, sexual orientation, or age, will be considered for this opportunity.

Nonviolent Peaceforce acknowledges the duty of care to safeguard and promote the welfare of employees, contractors, volunteers, interns, beneficiaries, and other stakeholders and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice in the Humanitarian and Development sector.

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September 2023