Social Worker At CTG

Overview of position

The client & the FGS’s national program for the treatment & handling of disengaged combatants are seeking experienced Social Workers to provide comprehensive support to our women beneficiaries in our Kismayo centre.

The position sits within the FGS’s national program for the treatment & handling of disengaged combatants & is co-managed by DRP & the client with dual reporting requirements.

Role objectives

The Social Worker will play a pivotal role in the Kismayo female centre through helping the beneficiaries conduct needs assessment, develop individualized plans & implement follow up & monitoring services. Each Social Worker will have an assigned caseload & will be the key worker responsible for overseeing the case management process form entry to exit. This will include coordinating the various services that will constitute the rehabilitation process, linking individuals to families & communities. As well as identifying external service providers in accordance with individual care plans with the goal of reintegrating according to defined exit criteria.

Key responsibilities:

· Conduct interviews with individual at intake and complete registration process and documentation

· Undertake initial needs assessments and document outcomes in case files – including identifying personal strengths, weaknesses, risk and protective factors

· Develop individualized care plans in collaboration with other sectors and service providers in the centre which will meet specified standards and timescales

· Maintain accurate case files including regular updates and progress of individuals against goals and objectives detailed in care plans and use information to prepare reports for the Exit board

· Provide information regarding the entry and exit procedures and support services available to beneficiaries and their families

· Ensure awareness of and compliance with safeguarding policies and practices

· Liaise with, and make referrals to, other service providers both internally and externally

· Coordinate case reviews and case conferences

· Participate in multidisciplinary teams and meetings regarding, education, VET,

· Provide psychosocial support services including guidance and basic, culturally appropriate, counselling services

· Facilitate access to and contact with family including visits and outreach support services

· Identify and facilitate linkages to community-based support mechanisms to optimise sustainable reintegration on exit as part of care plans

· Identify options for reintegration alternatives including resettlement for individuals who may not wish to return to communities of origin

· Participate in training, supervision and multidisciplinary team meetings

· Recommend and contribute to making decisions about the best course of action for beneficiaries in line with individual care plan goals and Exit and criteria

Project reporting

This role reports to the Centre Manager and the government partner

Key competencies


  • Completed Diploma in relevant field, i.e. Social Sciences, Social Work, Psychology, Teaching, Healthcare & Community Development or related field


  • Prior work experience in Jubaland state regions is highly preferred.
  • Demonstrable experience in a related field working with vulnerable women & adults within the health care, protection, human rights, education or community development / mobilisation sector within an NGO, CBO or similar sector.
  • Proficient in computer MS Office.


Fluent in Somalia (required) & English (working knowledge).



  • Respects & promotes individual & cultural differences, encourages diversity & inclusion wherever possible.
  • Maintains high ethical standards & acts in a manner consistent with organisational principles / rules & standards of conduct.
  • Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgement in meeting day to day challenges.

Core competencies – behavioural indicators level 3:

  • Develops & promotes effective collaboration within & across units to achieve shared goals & optimise results.
  • Produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.
  • Continuously seeks to learn, share knowledge & innovate.
  • Takes ownership for achieving the organisation’s priorities & assumes responsibility for own action & delegated work.
  • Encourages & contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.

Team management

This role does not have any team management responsibility.

Further information

· Internals of the organization & NMS candidates, as well as external female candidates, will be considered as 1st tier candidates.

· This vacancy is also open to 2nd tier candidates.

· The appointment is subject to funding confirmation.

· Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements & security clearances.

· Female candidates are strongly encouraged to apply. Priority will be given to qualified female candidates.

How to apply

Candidates interested in applying for this role need to register on CTG website as a candidate & apply for this role using this link:…

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