Position: BHA Program Manager

Location: Yemen- Sana’a

Reports to: Deputy Country Director-Programs

Duration: 12 months

About RI:

Relief International (RI) is a leading nonprofit organization working in 13 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four members of the RI Alliance in the USA, UK, France, and Belgium. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.

About our Programs

RI is active in 13 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization assisting highly vulnerable communities.

  • RI employs 7,000+ staff and auxiliary workers
  • 97% of staff are in-country nationals
  • We only have some 90 ex-pat staff out of 7,000+
  • RI spent $125 million in 2019 on our programs.

RI invests in four broad program sectors: Economic Opportunity, Education, Health and Nutrition, and Water, Sanitation and Hygiene (WASH). We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and partnerships including with local NGOs, governments, and the private sector.

RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.

Position Summary: Relief International (RI) currently seeks a dynamic Program Manager for a RI program funded by BHA which includes FSL, Health, and Nutrition (including a cash component) activities in both North and South of Yemen. The Program Manager will be responsible for the overall management and operations of the project. She/he will supervise project implementation and ensure the project meets stated goals and reporting requirements, as well as taking a leading role in coordination among key stakeholders.

Position Responsibilities and Duties:

General Management

  • Lead and provide management support to the implementation of all project components and ensuring effective and successful delivery of project milestones and results, ensuring an appropriate project management framework in line with RI guidelines. Review the short- and long-range plans for delivery of project services, and provide guidance to the RI staff, health facility staff to improve planning, management and delivery of quality services or various program components.
  • Exercise financial, administrative and operational management responsibility for program in line with RI policies, rules, standards and procedures, as well as donor requirements. This includes HR processes related to the staff managed directly and technically.
  • Lead in compliance with all organizational and donor requirements, producing narrative reports for projects under remit, and collaborate with relevant colleagues, technical advisors, finance and grant management functions to ensure timely submission of high-quality reporting that complies with donor requirements.
  • Develop an efficient internal communication strategy to ensure clear, effective communication with all levels of management within the project teams, including Technical Advisors and Area Managers in project locations.
  • Act as the budget holder for the program. Ensure that all expenditure is in line with project budget/forecast, and that transactions and documentation comply with RI policies, procedures and minimum standards. Carry out regular budget monitoring and forecasting to ensure spend within the agreed budget parameters.
  • Evaluate activity progress and determine necessary actions in short and long term.

Representation/coordination with external actors

  • Represent RI at sector working groups, coordination meetings as well during other stakeholder meetings (if relevant), and maintain a positive, continuous and visible presence for RI.
  • Ensure RI’s mandate is shared and explained to relevant stakeholders.
  • Pro-actively liaise and build rapport with local officials, community representatives, UN agencies, and any other relevant stakeholders.
  • Ensure RI BHA funded project is well understood by the authorities- Line ministries, the Governorates officials and other stakeholders

Donor Relations / Funding

  • Provide technical input, writing and budgetary input for new program design, as needed.
  • Take lead in assessments to inform new programming of the impact of RI current programs.
  • Participate monthly BHA Donor meetings and provide updates on the project implementation process
  • Lead the internal and external reporting of the project.

Monitoring, Evaluation, Accountability, and Reporting

  • Contribute to a summary of recommended areas of improvement, areas of success, and lead the commencement of an action plan with RI staff, local partners and/or health facility staff to evolve and make positive systems improvements where needed.
  • Support the development of effective project monitoring and evaluation systems through the collection and analysis of data issues in order to improve the program interventions.
  • Support the integration of protection and disability mainstreaming throughout the project and in data collection systems.
  • Take part in field trips to assess project sites and provide support to team as needed.

Project team management

  • Directly line manage Program Coordinators, Field Officers, and Data Management Officers that are based at the Governorates level, ensuring proper team management, work organization and clear roles and responsibilities.
  • Provide strong supervision, guidance and support the BHA program team to carry out their tasks.
  • Foster positive team spirit and intervene/mediate in case of disputes in liaison with the relevant department in the mission.
  • Carry out regular and timely appraisals, leaves planning and coverage**.**
  • Lead the recruitment of project team as needed.
  • Support cross-department cooperation and coordination, including with MEAL team, Protection Team, and Operations teams.

Qualifications & Requirements:

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.


  • Health professional with a solid Nutrition background and Health Background
  • Work Experience
  • At least 3 to 5 years’ experience in managing and implementing primary and secondary health programs
  • Proven technical competence in Health programming, CMAM, MAMI, IYCF
  • Experience in outbreak response interventions
  • Experience with implementation of cash and voucher programmes.
  • Demonstrated experience in remote management of program implementation
  • Experience working with communities of diverse cultural practices and low literacy levels.
  • Computer literacy with advanced word processing, spreadsheet and presentation skills.
  • Excellent organizational, budget, project management, communication and writing skills.
  • Leadership skills, including the ability to supervise and motivate staff.
  • Experience of proactively identifying and addressing issues.
  • Experience of establishing strong and constructive working relationships with colleagues from different functions and organizations.
  • Experience in monitoring and evaluation of community-based health programs.
  • Ability to frequently travel to the field sites and work in hardship, insecure remote and non-accompanied locations
  • Solid background and knowledge of OFDA/FFP (BHA) and USG funding systems and other international emergency response systems, standards and modalities of work in Health and Nutrition sectors.
  • Strong skills in remote setting management
  • Excellent English writing skills, and Arabic preferred.
  • Excellent time management skills and resourcefulness with strong attention to detail.
  • Knowledge of integrated programming (WASH, Protection, FSL) is an asset

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

  • Inclusiveness
  • Transparency and accountability
  • Agility and innovation
  • Collaboration
  • Sustainability

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

  • Inclusiveness
  • Transparency and accountability
  • Agility and innovation
  • Collaboration
  • Sustainability

How to apply.

  • To apply for this post, click on the “Apply” button in the job advert page
  • You will be asked to upload a CV and Cover Letter. The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing date. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.

Due to limited resources, only short-listed candidates will be contacted.

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Diversity, Equity and Inclusion

Relief International is committed to diversity and gender equality, we strongly encourage applicants from the global south and female candidates to apply.

How to apply

To apply, please click on the following link: