The Health Systems Strengthening Supervisor (FSS) will be in charge of supervising the health service packages that will be provided in the health centers of the identified IPS, established by Medical Teams International and under the leadership of the Strengthening Coordinator. . of Health Services.

The supervisor will assist users to access the services they require, and will support the Health Services Strengthening Coordinator to ensure that all health services are provided and meet the standards established by Medical Teams International.

In addition, the Health Services Strengthening Supervisor will support the referral of users to services offered by other allied actors, through timely inter-institutional referral mechanisms.

Essential Duties:

  • Collaborate closely with the Medical Teams International community team to identify the services required by users, and activate the corresponding routes.
  • Support the organization of health services contracted by Medical Teams International, e.g. e.g. patient scheduling and documentation
  • Ensure that the flow of patients between clinics, pharmacies and other health referral institutions is efficient and meets humanitarian and Medical Teams International standards.
  • Perform quality control checks, ensuring adequate delivery of services offered (community referrals, pharmacies, laboratories, and referrals to higher levels of care).
  • Guide users to appropriately access services, provide navigation of care steps.
  • Ensure proper registration of all patients, including the use of digital platforms.
  • Maintain compliance with all health care protocols established by the Ministry of Health and international standards.
  • Report and complete all necessary activity reports monthly for our stakeholders
  • Ensure strict monitoring and evaluation of all health service packages provided.
  • Identify training needs in the clinics where services are offered, report training needs to the Health Services Strengthening Coordinator and support the Design and implementation of training plans.
  • Promote strong links between community health workers and other members of the healthcare team.
  • Assist in the identification of local actors who will offer services for the migrant population
  • Develop efficient referral mechanisms, routes and tools for services offered by allies Health Services Strengthening Coordinator
  • Develop strategies and activities to ensure that the migrant population obtains the most up-to-date information on available services and routes.
  • Supervise and track the referral of users to services of other actors
  • Support the protection of program participants and employees by promoting an environment of awareness and upholding the provisions of the Medical Teams Protection from Sexual Exploitation and Abuse code of conduct, protection of Children and Vulnerable Adults, and Harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills that will enable them to promote sound safeguarding practices, understand child and adult safeguarding policy and procedures, and behave in a manner consistent with the Protection.

Other Duties:

  • Plan program events as needed
  • Ensure the protection of program participants and employees by promoting an environment of awareness and compliance with the provisions of the code of conduct of Medical Teams International’s protection policies, against sexual exploitation and abuse, protection of children and vulnerable adults and harassment-free workplace policies.
  • Participate in committees, roundtables and working groups as requested
  • Occasionally represent Medical Teams International in stakeholder meetings between various stakeholders.
  • Additional tasks as requested

Education and Certifications


  • Nursing professional with experience in maternal and child health, sexual reproductive health, care promotion and prevention, pediatrics, general medicine and community health.
  • Certified by the National Board of Nursing/accredited nursing institution/Rethus
  • You must be a Colombian citizen or resident with a valid work VISA


  • Minimum of 3 years of clinical experience, working in healthcare delivery.
  • Minimum 2 years working in the Colombian national health system, public or private sector
  • Preferably have experience working with an international NGO.
  • Preferably have experience working with migrants or refugees.


  • Know the Colombian health system
  • Manage health programs, especially with regard to the provision of maternal and child health services, sexual and reproductive health IMCI (Comprehensive Care in Early Childhood).
  • Updated knowledge in the regulations, policies, laws and protocols of the National Health System / Ministry of Health
  • Management of technological tools


  • Register and manage data on digital platforms (Excel, KoBo, ODK, etc.)
  • Writing reports with quality standards
  • Excellent interpersonal, intercultural and communication skills.
  • Project management.
  • Conflict resolution.
  • Use of tools (Microsoft Office, Outlook, Word, Excel, Power Point and Google Drive
  • Cooperative and team work.
  • Prioritization of workload and tasks and to plan, organize and track tasks independently
  • Ability to support the call of MTI and comply with the MTI Code of Conduct.
  • Adaptation to change and different cultures.
  • Managing work under pressure and in environments that can be very stressful and unsafe.

How to apply

Interested parties who meet the requirements described in this position description can apply (CV and cover letter essential) via email using the following address, [email protected] before May 15, 2024 , it is essential to indicate in the subject the position for which you apply and the source where you know of the call.

Medical Teams does not discriminate in its selection processes, however, it recommends that people with live experience in the immigration process, as well as from diverse backgrounds, apply for this position, if they have the corresponding legal documentation to work in our country, it is also An essential added value is that the candidate at least masters the Spanish language and an added value is the English language.