Function of Dept

Supporting clients to deliver World Class Inspection services for both our general inspection and health inspection teams. Developing new global inspections business for CA. Contribute to the success of CA by delivering profitable business results and building CA’s reputation as ‘go to’ provider for International Development Quality Assurance and Inspection service

Main Job Purpose

  • To manage and provide technical subject matter expertise for the day-to-day operational delivery of Quality & Assurance and Inspection services from CA Inspections Singapore Office – ensuring client needs are met in a timely and cost-effective manner.
  • Contribute to establishing the company as a respected provider of inspection services regionally across the East and Southeast Asia region.



  • Co-ordinate and direct Inspectors to carry out contracted work for designated clients.
  • Support inspectors and monitor the quality and adequacy of inspection work, ensuring that it adheres to the CAI management system.
  • Provide subject matter expertise supporting for the management and maintenance of inspector competency matrix and generates inspection checklist.
  • Provide subject matter expertise supporting for the delivery of inspection of power sector equipment (e.g. substation plant equipment) e.g. including review or reports and the development of required inspection checklists.
  • Directly respond to client enquiries.
  • Support the development and expansion of a database of new inspectors across the East/Southeast Asia region
  • Support training of new inspectors by providing induction briefing and specific inspection assignment training.


  • Undertake vendor appraisals and technical inspection assignments in line with QM Systems and procedures as and when required.
  • Carry out any necessary witness testing assignment of goods.
  • Produce technical reports and inspection checklist.
  • Undertake consultancy/advisory work in area of Quality Assurance and Inspection Services as required.

Business Development

  • Maintain regular contact with the clients to check on work requirements and give feedback on work performance.
  • Identify new business opportunities, by helping clients identify further inspection needs and by identifying and developing potential new inspection clients.


  • Network with clients, partners and associate consultants to enhance client awareness of company services and capabilities
  • Support the development and management of relationships with senior clients and their teams, acting as a trusted expert advisor
  • Support the identification of new business opportunities, by helping clients
  • identify further inspection needs and by identifying and developing potential new inspection clients.

Technical delivery

Where applicable, the Job Holder shall

  • undertake all procurement in compliance with Good Distribution Practice (GDP) in accordance with the provisions of our Wholesale Distribution Authorisation (Human) (WDA (H)) issued by the Medicines and Healthcare Products Regulatory Agency (MHRA) and our United Kingdom Controlled Drug Licence issued by the Home Office
  • ensure that all procurement is carried out using the relevant corporate IT system(s) in operation

About you

  • Inspection management and delivery
  • Subject matter expertise – Electrical / HV Testing and Inspection
  • BSc in Electrical Engineering or equivalent working experience
  • Previous inspection experience in manufacturing or services business is required.
  • Good understanding of Inspection and testing of HV/MV/LV electrical substation equipment (desirable)
  • Knowledge in electrical engineering specifications and familiar with industrial standards (IEEE, IEC, CIGRE, etc.) preferred.

About us

Since our creation in 1833 we have worked across the globe to improve public services and drive economic growth. Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, humanitarian action and supply chain services. We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.

Crown Agents is committed to diversity and will promote diversity for all candidates at all times as well as a business culture that reflects that belief. Crown Agents will treat everyone equally irrespective of race, religion, colour, sex, age, national origin, disability or sexual orientation, and places an obligation upon all staff to respect and act in accordance with the policy. Crown Agents shall not discriminate unlawfully when deciding which candidates are selected for interview, or in any terms of employment, and will ensure that each candidate is assessed only in accordance with their merits, qualifications and abilities to perform the role. Crown Agents is committed to being an organisation enhanced by diversity and encourages applications from anyone who shares our values and commitment to improving the lives of communities affected by poverty or conflict.

About what’s on offer

Crown Agents offers an excellent Salary package

Crown Agents is piloting certain provisions of the Misconduct Disclosure Scheme (MDS), hence will request information from the applicant’s previous employers relating to any findings of sexual misconduct during employment, or incidents involving the applicant under investigation when the applicant left employment. By submitting an application, the applicant confirms understanding of these recruitment procedures.

How to apply

Please use the link below and apply via the Crown Agents website

Job Details | Crown Agents