Position Title: MHPSS Trainer

Duty Station: Doha, Qatar

Classification: General Service Staff, G-5

Type of Appointment: One Year Fixed Term, with possibility of extension

Estimated Start Date: As soon as possible

Closing Date : 23 May 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Under the overall supervision of the MHPSS Programme Manager and the direct supervision of the Family and Community Support Coordinator, the successful candidate will be training IOM staff and other actors involved at a routine basis on Mental Health and Psychosocial Support related matters. He or she will be performing the following functions and responsibilities:

Core Functions / Responsibilities:

  1. Plan, organize and provide technical training based on global guidelines such as IOM Manual on Community-Based Mental Health and Psychosocial Support in Emergencies and Displacement.
  2. Train IOM staff and partners e.g. on the psychosocial aspects of the refugee experience, Psychological First Aid, basic psychosocial support skills, including listening skills, and the relevance of the do no harm approach across different sectors.
  3. Ensure completion and analysis of pre-/post- knowledge tests and on-the-job supervision checklists.
  4. Support the integration of mental health services throughout CAS operation by utilizing the MHPSS SOPs, collecting feedback from IOM partners and guests and supporting sustainable and measurable systems-level integration.
  5. Implement the trainings in line with IOM global MHPSS standards and guidelines and closely coordinate with QRC Mental Health volunteers for development and review of training materials and reports.
  6. Work within the framework of the IASC guidelines for mental health and psychosocial support in emergency settings and Sphere standards.
  7. Document and report all MHPSS training activities conducted at CAS using SYNC in coordination with the MHPSS team.
  8. Collaborates with different CAS programs, such as Protection, Health, SNFI, Community Engagement, for internal referrals to provide guidance to on MHPSS services within and outside of CAS.
  9. Co-ordinates with the concerned other department staff, mainly Protection and Health, to identify and address cases of child abuse and domestic violence that requires MHPSS training and capacity building to address these cases.
  10. Organize platforms, workshop on disseminating key information and advocacy messages on MHPSS.
  11. Build capacity of IOM staff, CAS focal points, QRC and Community volunteers on MHPSS related issues through workshops and trainings.
  12. Participate in the continuous monitoring and evaluation of the program and in the logistical elaboration of the programmatic phases of intervention.
  13. Perform such other duties as may be assigned.

Required Qualifications and Experience


  • University Degree in Psychology, Public Health, Education, or any other relevant field from an *accredited academic institution with minimum of three years of relevant working experience. or;
  • Completed High School Diploma with at least five years of relevant experience.


  • Proven work experience as an instructor required.
  • Must be approachable and empathic so children will be comfortable working with you.
  • Excellent knowledge and skills in MHPSS programming resilience, psychosocial support, community-based activities, development, and mobilization, especially in an emergency context.
  • Experience working with at-risk community members.
  • Experience in liaising with governmental and diplomatic authorities and stakeholders, working in international organizations, non-government, or government institutions/organization.
  • Demonstrated ability to draft and prepare clear and concise formal correspondence and project reports.
  • Strong interpersonal and communication skills in a multi-cultural setting.


  • Strong organizational, facilitation, communication, writing and presentations skills;
  • Proficient in a Microsoft Office environment and office software packages; Data entry (database management) skills Strong interpersonal and communication skills in a multi-cultural setting.


IOM’s official languages are English, French, and Spanish.


For this position, fluency in English is required (oral and written).


Knowledge of Dari/Farsi/Pashto and Arabic is desirable.


*Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
  4. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.
  5. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

How to apply

In order for an application to be considered valid, IOM will only accept applications received through IOM’s Recruitment Platform: IOM Careers (

Interested candidates are invited to submit their applications via Oracle not later than 23 May 2024.

Applications may be sent through the links below:

Internal Candidates: View the internal job posting

External Candidates: View the external job posting

Only shortlisted candidates will be contacted.

No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee).

Posting period:

From 09 May 2024 until 23 May 2024