Location Ouagadougou, Burkina Faso
Position Status Full time, exempt, salary

About Mercy Corps

Mercy Corps is a leading global organization driven by the belief that a better world is possible. When disaster strikes, hardship strikes, in more than 40 countries around the world, we partner to implement bold solutions, helping people triumph over adversity and build stronger communities from within , today and for the future.
Summary of program or department
Mercy Corps has been present in Niger since 2005 and focuses its interventions on improving food security, livelihoods, gender, social cohesion, governance and emergency response outcomes. Mercy Corps has also worked in Burkina Faso since 2016 with conflict research and livestock programming activities. Our work in these areas contributes to the resilience of local communities in the face of shocks and stresses and enables them to achieve long-term, inclusive and equitable development. Mercy Corps’ vision for change requires the private sector, government and civil society to work together to create meaningful and lasting change. Mercy Corps is currently implementing several development and humanitarian assistance programs worth over $62 million with field offices in Abala, Filingue, Maradi, Tillabéry, as well as Ouagadougou, Fada N’gourma, Ouahigouya, Pô and Gaoua in Burkina Faso. In 2023, our actions will have benefited more than 150,000 vulnerable Nigeriens and Burkinabè people.
Mercy Corps is seeking a Deputy Chief of Party (DCOP) for the Sahel Collaboration and Communications (SCC) activity, a five-year, $16 million opportunity from USAID. This program promotes collaboration, learning and adaptation (CLA) for collective impact between USAID, implementing partners, government institutions and research institutions. This activity also helps strengthen local capacities for mutual learning and adaptation. SCC also aims to improve collaboration among all stakeholders to improve development results and help USAID better communicate those results.
General summary of the position
In close coordination with the COP which will be based in Niamey, Niger, the DCOP will be responsible for the direction and management of activity and personnel in Burkina Faso, with significant implementation and decision-making power. He/she will manage staff, resources and partnerships in the country to ensure the program achieves its objectives and deliverables on time and within budget. The DCOP will supervise program staff in Burkina Faso and ensure that Mercy Corps policies and donor rules and regulations are followed. In carrying out his/her responsibilities, he/she will represent the program to donors, relevant government entities, partners, other implementers and external stakeholders.
Essential Job Responsibilities
  • Support the COP to communicate to all team members the strategic vision for all aspects of program implementation, development and management. Ensure program implementation meets partner needs and is consistent with Mercy Corps principles, values ​​and strategic plan.
  • Assist the COP in reviewing, updating and maintaining the annual work plan, staffing plan and overall strategic plan for the implementation of program activities, including finalization of target areas and activities, operating methods and means of evaluation.
  • Work collaboratively with the COP and implement activities with the Director DE/MEL and the Senior Resilience Advisor, to ensure that the strategies, tools and vision of the CLA, RCLA, communication and collaboration are clear and standardized across staff and departments, and that a clear, unified vision is publicly promoted.
  • Work closely with the COP, overseeing the management and administration of programs in Burkina Faso and supporting staff and activities in Niger;
  • Actively participate and contribute significantly to the project closure process.
  • Ensure program implementation is on time, on target and on budget, supporting the development and quality of effective monitoring and evaluation systems to achieve desired impacts.
  • Monitor the work plans of consortium staff and partners (EAI and Tulane), as well as other external service providers (research institutions, universities, private consultants, etc.) and ensure that the program implementation is on time, on target and on budget, using effective monitoring and evaluation systems and adaptive management principles to achieve desired impacts;
  • Liaise with the senior technical management team and ensure that sub-grants and tasks are carried out properly (monitored) and managers thereof held accountable.
  • Ensure the supervision of the management and programs of sub-recipients, as well as the coordination of those of partners, with a view to the collective impact that they must produce.
  • Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support activities.
  • Meet and lead Mercy Corps minimum program management standards based on the organization-wide guide. Responsible for program quality and assurance, reviewing terms of reference and preparing quarterly reports, including review of indicators and documents on behalf of USAID.
  • Provide technical advice on CLA and seize emerging learning or adaptation opportunities by participating in USAID and consortium meetings
  • Coordinate capitalization activities arising from the implementation of the SCC program as a backbone and support those of USAID partners in the two countries.
  • Among other things, capitalize on the activities of the Fellowship-RCLA, which ended with the training of six cohorts (three in Burkina Faso and three in Niger), in order to draw all the lessons, all the learning that this program a products and identify their relevance, and the sustainability of this process
  • Ensure monitoring of the individual action plans of the Fellowship-RCLA Champions until the end of the implementation of SCC and take stock of the situation of these plans
  • Ensure the monitoring of action plans, informed by the recommendations of the ex-post investigation into the Fellowship-RCLA
  • Coordinate the time and quality of the work of the members of the Fellowship-RCLA program and work for this with the rest of the team, in particular that of the Director of the DE/MEL.
  • Analyze the quality and effectiveness of tools and processes for the implementation of SCC collaboration and learning/adaptation activities
  • With the COP, support SCC’s documentation by supporting the operation of a clear, easy to access and use knowledge management system for SCC and its partners, without having to build a new system
  • Continue to network on behalf of SCC in Burkina Faso with partners implementing USAID projects there
  • Ensure a clear link with existing Google and SharePoint systems, as well as other systems being installed within Mercy Corps.
  • Provide strategic advice, guidance and coaching to Outcome 1, 2 and 3 teams on the design and implementation of the RCLA strategy
  • Provide strategic advice, guidance and coaching to Results 1, 2 and 3 teams, on the design and continued implementation of SCC’s R-CLA strategy through the integration of CLA into strategies , approaches and activities under Result 1, Result 2 and Result 3
  • Develop team capabilities in Burkina Faso and Niger, deepen understanding of their roles and assist in career development.
  • Work with the COP and Director DE/MEL to guide team members with information, tools and resources aimed at improving performance and achieving MEL, RCLA, knowledge management (KM) objectives and geographic information management systems (GIS).
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally through regular one-on-one interviews and performance reviews for staff in Niger and Burkina Faso.
  • Create and maintain a work environment full of mutual respect, where team members strive to achieve excellence.
  • If necessary, hire, orient and lead temporary SCC Burkina Faso team members in accordance with Mercy Corps human resources and ethics guidelines.
  • Supervise, direct and guide members already present within the team
  • Co-lead, with the DE/MEL Director, weekly internal coordination meetings by results for SCC Niger and Burkina Faso staff, to ensure that staff and departments collaborate effectively to achieve results;
  • Ensure that staff feel responsible during these meetings for achieving the objectives and activities of the work plan.
  • Lead with the COP the weekly internal meeting of senior technical leadership (including COP, DCOP, Director DE/MEL, Communications Manager/EAI, Research and Learning/Tulane and Senior Resilience Advisor) to ensure it is focused, effective and succinct – ensure notes are taken and actions are followed closely.
  • Supervise the activities of the working groups by development objective in Niger and Burkina Faso under the CDCS and RISE II programs, and ensure the implementation of the recommendations resulting from these working sessions, in order to ensure that they are translated on the ground by materializing the desired collective impact, as well as by the effective use and management of resources, time and expectations of partner communities .
  • Approve all project expenditures in Burkina Faso not exceeding its level of authority and carry out periodic planning of SCC expenditures in the country, in collaboration with local officers and central officials of the finance and compliance department
  • Review, supervise, apply and enforce administrative, procurement and financial management procedures ;
  • Recommend improvements if necessary
  • Support the COP in the development, review and realignment of the budget, including new budgets for the financial year.
  • Ensure compliance with donor and Mercy Corps regulations.
  • Create and maintain systems to ensure efficient and transparent use of financial resources, to produce timely and informative reports, consistent with program, donor and Mercy Corps needs.
  • Monitor/review and ensure quality of finances and compliance in support of COP and mission direction.
  • Attend and engage in regular Mercy Corps Burkina Faso administrative meetings and Niger mission meetings, as requested – engage and participate in the country level team in Burkina Faso.
  • In collaboration and consultation with the COP, represent Mercy Corps at government, donor, NGO and other relevant events in Burkina Fasoand if necessary, in Niger
  • Maintain relationships in Burkina Faso with government partners such as SE-CNSA, the ONF, etc.
  • Support the COP and teams in engagement with government partners in Niger such as HC3N, SAP, Code Rural , etc.
  • Coordinate activities with consortium partners, subgrantees, local governments, and others implementing USAID-funded projects and programs, as well as other Mercy Corps programs.
  • Promote a client-focused orientation, including responding in a timely manner to requests from partners and stakeholders, visiting and engaging partners and stakeholders in person and at their offices (as needed), as well as by email and telephone .
  • Ensure compliance with safety, logistics and fleet management procedures and policies, as determined by national leadership.
  • Proactively ensure team members operate in a secure environment and are aware of policies.
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members that they spend 5% of their time on learning activities that benefit Mercy Corps as well as themselves.
  • Mercy Corps team members are expected to support all accountability efforts, particularly towards our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our projects in the field.

Supervisory Responsibility

Supervisory responsibilities may evolve within the team over time, but the DCOP supervises the national and international team members who work on the program, as well as relationships with international and national program partners, and may include direct supervision of the following:
  • Senior Resilience Advisor Niger/Burkina Faso
  • Program Manager RCLA Fellowship Niger/Burkina Faso
  • Communications Manager (EAI) Niger/Burkina Faso
  • SCC administrative staff in Burkina Faso
  • Master Facilitator in Burkina Faso; Master Facilitator in Niger


Reports directly to the COP
Works directly with the Program Team, Finance and Operations teams, RCLA Regional Program Team, RCLA Technical Support Unit and partner organizations.

Knowledge and experience

  • Master’s degree in management, international development or other relevant field required.
  • At least 6 years of experience in senior management of development programs of similar or greater scope and complexity.
  • RCLA (Resilience-Informed Collaboration, Learning-Adapting) practitioner, with at least three years of experience in the field.
  • Demonstrated skills in leadership, strategic thinking and planning, management and presentation.
  • Demonstrated ability to build close, trusting relationships with implementing partners, host government officials and other donors.
  • Significant experience in organizational capacity development, holistic organizational learning and/or organizational development approaches such as CLA.
  • Knowledge of monitoring and evaluation.
  • Significant relevant experience, preferably in comparable contexts.
  • Possess skills in oral and written communication and equivalent presentations, in French and English.

Success factors

The successful candidate will have a demonstrated ability to lead and communicate effectively with team members with varied work styles and cultures, follow procedures and meet deadlines with flexibility and creativity in planning and resolving issues. problems. He/she will have a proven ability to learn quickly, multi-task, set priorities, take initiative and be accountable for results, understand the big picture while remaining focused on details, solve problems, work in a complex and sensitive environment and follow laws and safety protocols. High-performing Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in fast-paced and changing environments, and make written and verbal communication a priority in all situations.
Living and environmental conditions
The position will be based in Ouagadougou, Burkina Faso, with regular travel to Niamey. This is a supported position, in a location considered safe. Individual accommodation is available and one can move freely beyond the home and office. There are international schools in Burkina Faso. Staff have good access to essential services such as medical care, electricity, water, etc. This position requires up to 50% travel by air and road to field offices in relatively secure environments, but in harsh weather conditions. This position is not eligible for difficult living compensation bonuses, and/or R&R.

Continuous learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to spend 5% of their time on learning activities that promote their personal and/or professional growth and development.

Diversity, Equity and Inclusion

Achieving our mission starts with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and solve the most complex challenges of the world. We strive to build a culture of trust and respect, where everyone brings their perspective and authenticity, reaches their potential as individuals and as a team, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps subscribes to the principle of equal access to employment and does not tolerate discrimination, whatever the cause. We actively seek diverse backgrounds, perspectives and skills, so we can be collectively stronger and make a lasting global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunity is available to all. We do not practice or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability ( including HIV/AIDS status), marital status, veteran status, or any other protected group in the locations where we work.

Safeguarding and ethics

Mercy Corps is committed to ensuring that everyone we come into contact with in the course of our work, whether they are team members, community members, program participants or others, are treated with respect and dignity. We are committed to the fundamental principles on preventing sexual exploitation and abuse set out by the Secretary-General of the United Nations and the Association of International Civil Servants (IASC). We will not tolerate child abuse, sexual exploitation, abuse or harassment of or by our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to behave in a professional manner, respect local laws and customs, and adhere to company policies and values. Mercy Corps Code of Conduct at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.