DESCRIPTION

About Mercy Corps

• Support the COP to communicate to all team members the strategic vision for all aspects of program implementation, development and management. Ensure program implementation meets partner needs and is consistent with Mercy Corps principles, values ​​and strategic plan.
• Assist the COP in reviewing, updating and maintaining the annual work plan, staffing plan and overall strategic plan for the implementation of program activities, including finalization of target areas and activities, operating methods and means of evaluation.
• Work collaboratively with the COP and implement activities with the Director DE/MEL and the Senior Resilience Advisor, to ensure that the strategies, tools and vision of the CLA, RCLA, communication and collaboration are clear and standardized across staff and departments, and that a clear, unified vision is publicly promoted.

• Work closely with the COP, overseeing the management and administration of programs in Burkina Faso and supporting staff and activities in Niger;
• Actively participate and contribute significantly to the project closure process.
• Ensure program implementation is on time, on target and on budget, supporting the development and quality of effective monitoring and evaluation systems to achieve desired impacts.
• Monitor the work plans of consortium staff and partners (EAI and Tulane), as well as other external service providers (research institutions, universities, private consultants, etc.) and ensure that the program implementation is on time, on target and on budget, using effective monitoring and evaluation systems and adaptive management principles to achieve desired impacts;
• Liaise with the senior technical management team and ensure that sub-grants and tasks are carried out properly (monitored) and managers thereof held accountable.
• Ensure the supervision of the management and programs of sub-recipients, as well as the coordination of those of partners, with a view to the collective impact that they must produce.
• Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support activities.
• Meet and lead Mercy Corps minimum program management standards based on the organization-wide guide. Responsible for program quality and assurance, reviewing terms of reference and preparing quarterly reports, including review of indicators and documents on behalf of USAID.
• Provide technical advice on CLA and seize emerging learning or adaptation opportunities by participating in USAID and consortium meetings
• Coordinate capitalization activities arising from the implementation of the SCC program as a backbone and support those of USAID partners in the two countries.
• Among other things, capitalize on the activities of the Fellowship-RCLA, which ended with the training of six cohorts (three in Burkina Faso and three in Niger), in order to draw all the lessons, all the learning that this program a products and identify their relevance, and the sustainability of this process
• Ensure monitoring of the individual action plans of the Fellowship-RCLA Champions until the end of the implementation of SCC and take stock of the situation of these plans
• Ensure the monitoring of action plans, informed by the recommendations of the ex-post investigation into the Fellowship-RCLA
• Coordinate the time and quality of the work of the members of the Fellowship-RCLA program and work for this with the rest of the team, in particular that of the Director of the DE/MEL.
• Analyze the quality and effectiveness of tools and processes for the implementation of SCC collaboration and learning/adaptation activities
• With the COP, support SCC’s documentation by supporting the operation of a clear, easy to access and use knowledge management system for SCC and its partners, without having to build a new system
• Continue to network on behalf of SCC in Burkina Faso with partners implementing USAID projects there
• Ensure a clear link with existing Google and SharePoint systems, as well as other systems being installed within Mercy Corps.
• Provide strategic advice, guidance and coaching to Outcome 1, 2 and 3 teams on the design and implementation of the RCLA strategy
• Provide strategic advice, guidance and coaching to Results 1, 2 and 3 teams, on the design and continued implementation of SCC’s R-CLA strategy through the integration of CLA into strategies , approaches and activities under Result 1, Result 2 and Result 3

• Develop team capabilities in Burkina Faso and Niger, deepen understanding of their roles and assist in career development.
• Work with the COP and Director DE/MEL to guide team members with information, tools and resources aimed at improving performance and achieving MEL, RCLA, knowledge management (KM) objectives and geographic information management systems (GIS).
• Promote accountability, communicate expectations and provide constructive feedback informally and formally through regular one-on-one interviews and performance reviews for staff in Niger and Burkina Faso.
• Create and maintain a work environment full of mutual respect, where team members strive to achieve excellence.
• If necessary, hire, orient and lead temporary SCC Burkina Faso team members in accordance with Mercy Corps human resources and ethics guidelines.
• Supervise, direct and guide members already present within the team
• Co-lead, with the DE/MEL Director, weekly internal coordination meetings by results for SCC Niger and Burkina Faso staff, to ensure that staff and departments collaborate effectively to achieve results;
• Ensure that staff feel responsible during these meetings for achieving the objectives and activities of the work plan.
• Lead with the COP the weekly internal meeting of senior technical leadership (including COP, DCOP, Director DE/MEL, Communications Manager/EAI, Research and Learning/Tulane and Senior Resilience Advisor) to ensure it is focused, effective and succinct – ensure notes are taken and actions are followed closely.
• Supervise the activities of the working groups by development objective in Niger and Burkina Faso under the CDCS and RISE II programs, and ensure the implementation of the recommendations resulting from these working sessions, in order to ensure that they are translated on the ground by materializing the desired collective impact, as well as by the effective use and management of resources, time and expectations of partner communities .

• Approve all project expenditures in Burkina Faso not exceeding its level of authority and carry out periodic planning of SCC expenditures in the country, in collaboration with local officers and central officials of the finance and compliance department
• Review, supervise, apply and enforce administrative, procurement and financial management procedures ;
• Recommend improvements if necessary
• Support the COP in the development, review and realignment of the budget, including new budgets for the financial year.
• Ensure compliance with donor and Mercy Corps regulations.
• Create and maintain systems to ensure efficient and transparent use of financial resources, to produce timely and informative reports, consistent with program, donor and Mercy Corps needs.
• Monitor/review and ensure quality of finances and compliance in support of COP and mission direction.
• Attend and engage in regular Mercy Corps Burkina Faso administrative meetings and Niger mission meetings, as requested – engage and participate in the country level team in Burkina Faso.

• In collaboration and consultation with the COP, represent Mercy Corps at government, donor, NGO and other relevant events in Burkina Fasoand if necessary, in Niger
• Maintain relationships in Burkina Faso with government partners such as SE-CNSA, the ONF, etc.
• Support the COP and teams in engagement with government partners in Niger such as HC3N, SAP, Code Rural , etc.
• Coordinate activities with consortium partners, subgrantees, local governments, and others implementing USAID-funded projects and programs, as well as other Mercy Corps programs.
• Promote a client-focused orientation, including responding in a timely manner to requests from partners and stakeholders, visiting and engaging partners and stakeholders in person and at their offices (as needed), as well as by email and telephone .

• Ensure compliance with safety, logistics and fleet management procedures and policies, as determined by national leadership.
• Proactively ensure team members operate in a secure environment and are aware of policies.

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members that they spend 5% of their time on learning activities that benefit Mercy Corps as well as themselves.

• Mercy Corps team members are expected to support all accountability efforts, particularly towards our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our projects in the field.

Supervisory Responsibility

• Senior Resilience Advisor Niger/Burkina Faso
• Program Manager RCLA Fellowship Niger/Burkina Faso
• Communications Manager (EAI) Niger/Burkina Faso
• SCC administrative staff in Burkina Faso
• Master Facilitator in Burkina Faso; Master Facilitator in Niger

Responsibility

Knowledge and experience

• Master’s degree in management, international development or other relevant field required.
• At least 6 years of experience in senior management of development programs of similar or greater scope and complexity.
• RCLA (Resilience-Informed Collaboration, Learning-Adapting) practitioner, with at least three years of experience in the field.
• Demonstrated skills in leadership, strategic thinking and planning, management and presentation.
• Demonstrated ability to build close, trusting relationships with implementing partners, host government officials and other donors.
• Significant experience in organizational capacity development, holistic organizational learning and/or organizational development approaches such as CLA.
• Knowledge of monitoring and evaluation.
• Significant relevant experience, preferably in comparable contexts.
• Possess skills in oral and written communication and equivalent presentations, in French and English.

Success factors

Continuous learning

Diversity, Equity and Inclusion

Equal Employment Opportunity

Safeguarding and ethics